Ophthalmic Clinical Team Coordinator

The Eye Clinic is a lively, vibrant place, with many things to celebrate as sight is restored to our patients for the first time in years. Parents and children seeing each other for the first time is a special event.




Min. 10 Months

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About this Role

The Ophthalmic Clinical Team Coordinator will provide administrative support to the Ophthalmic Team with organizing, planning, and patient engagement.  


What You Will Contribute

• Provide day-to-day logistical and administrative support to the Ophthalmic Team 

Organize and prepare patient files for the following workday 
Prepare surgical charts 
Oversee patient engagement, which includes appointment reminder phone calls
Prepare and send daily Patient Appointment list to the Assembly Point and Gangway 
Responsible for sorting and scanning patient files, answering emails, letters, and phone calls 

For This Role, You Will Need

• Successful completion of Mercy Ships On Boarding program will be required for commitments longer than 12 months 

• High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience 

Familiarity with medical terminology is beneficial, but not required 
Strong administrative and organizational skills 
Fluent in English 
Ability to read and write routine reports and correspondence 
Proficient in Microsoft Office, particularly Excel, Word, and Outlook (Access experience beneficial) 
Ability to respond to requests and obtain information in a timely manner; plan and prioritize workload effectively 
Requires flexibility and sensitivity to language & cultural diversity 

Full job description available upon request.