Ophthalmic Clinical Team Coordinator

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The Eye Clinic is a lively, vibrant place, with many things to celebrate as sight is restored to our patients for the first time in years. Parents and children seeing each other for the first time is a special event.

Department

Ophthalmic

Commitment

Min. 10 Months

Department

Ophthalmic

Commitment

Min. 10 Months

About this Role

The Ophthalmic Clinical Team Coordinator will provide administrative support to the Ophthalmic Team with organizing, planning, and patient engagement. 

What You Will Contribute

• Provide day-to-day logistical and administrative support to the Ophthalmic Team

• Organize and prepare patient files for the following workday

• Prepare surgical charts

• Oversee patient engagement, which includes appointment reminder phone calls

• Prepare and send daily Patient Appointment list to the Assembly Point and Gangway

• Responsible for sorting and scanning patient files, answering emails, letters, and phone calls

For This Role, You Will Need

• Successful completion of Mercy Ships On Boarding program will be required for commitments longer than 12 months

• High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience

• Familiarity with medical terminology is beneficial, but not required

• Strong administrative and organizational skills

• Fluent in English

• Ability to read and write routine reports and correspondence

• Proficient in Microsoft Office, particularly Excel, Word, and Outlook (Access experience beneficial)

• Ability to respond to requests and obtain information in a timely manner; plan and prioritize workload effectively

• Requires flexibility and sensitivity to language & cultural diversity

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Full job description available upon request.