Operations onboard our ships are largely the behind-the-scenes departments and include Stewards, Finance, Transport & Maintenance, Information Services, Academy, Supply, and the Vessel Transition teams.

The Operations Director leads these aspects of the ship and represents Operations departments at the senior management level, and leads aspects of ship life such as ship-wide communications, annual schedule planning, and problem solving.

Stewards includes Food Services, Hospitality, and Housekeeping. The Chief Steward leads these teams, making sure everyone is fed and watered, all the beds are made, and that the interior of the ship is as clean and presentable as she possibly can be. These teams are the real servants of the vessel, serving the Crew in so many ways.

Finance includes our accounting and banking services, as well as Sales (Ship Shop & Café).

Transport & Maintenance cover mostly the fleet of vehicles that help get the Crew around the country and around town, which need regular serving and maintenance, with the help of the Vehicle Mechanic. Maintenance looks after our off-ship sites with basic plumbing, electrical and building maintenance, and sets up and looks after the dockside tents and infrastructure when deployed.

Information Services is our technology department, keeping our computers, networks and internet running to help everyone do their work efficiently, and help us communicate with others around the world.

The Mercy Ships Academy is a private coeducational school, serving Preschool to Grade 12 students. It provides an exceptional biblically-based education for crew members’ children, and is accredited by the Association of Christian Schools International (ACSI) and Middle States Association of Colleges and School (MSA).

Supply are responsible for the receiving and ordering of supplies for the vessel, including food, office, and medical supplies.

Vessel Transition teams help us set up and pack up in each country, loading containers with equipment to be sent to the next host country.