Immigration, customs, visas, the fire panel… The Purser & Reception departments look after the essentials for operating as a ship, and welcome new crew members on a daily basis.


Marine Deck


Min. 2 Years


Marine Deck


Min. 2 Years

Please carefully read the role description and required certifications below to verify that you meet the requirements. The apply button can be found at the bottom of this page.

About this Role

The Purser is our ship representative to various governmental and other port authorities on behalf of the Master, with a primary focus on the number and status of crew and passengers. As well as liaising with immigration and customs, you will also manage the Receptionists, assist with crew travel, embarkation, disembarkation, and emergency muster lists.

This position may qualify for a family cabin. If you have school-age children, learn more about Mercy Ships Academy.

What You Will Contribute

• Maintain accurate lists of crew and passengers

• Maintain emergency muster lists, as directed by the Master and his/her officers

• Supervise the receptionists in their daily duties and make sure each receptionist is properly trained

• Liaise with ship’s agent and Customs & Immigration officials regarding ship’s business

• Assist crew as possible with information about travel to and from the ship, including liaising with relevant embassies and consulates for visas

• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

• Be extremely well organized with a high attention to detail

For This Role, You Will Need

• Successful completion of Mercy Ships On Boarding program

• Has successfully completed Crowd Management Training in accordance with STCW A-V/2-1 (training may be provided)

• Training in Crisis Management and Human Behavior in accordance with STCW A-V/2-3, is preferred but not required

• Basic Training in accordance with STCW A-VI/1-1 1-4, is preferred but not required

• Ability to communicate proficiently in English in both written and verbal forms

• High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience

Full job description available upon request.

To inquire about financial assistance for this role, please click here, to get in touch with a Recruiter.