People & Culture Facilitator

Our ship-based People and Culture* team looks after all Crew arriving and departing, living and working, extending commitments and transferring departments, with over 3,000 crew annually from over 60 different nations!


*At Mercy Ships, "People & Culture" is our title for the department historically known as "Human Resources". This title reflects our organization's commitment to nurturing a culture that supports, empowers, and celebrates each unique person that forms our community.


People & Culture


Min. 1 Year

About this Role

The People & Culture (P&C) Facilitator works to proactively guide and support the crew through their service onboard in all areas of P&C processes, career planning, and professional development. The P&C Facilitator plays an integral part in ensuring our crew is happy and set up for success in their volunteer journey.

What You Will Contribute

• Meet with assigned Crew regularly and proactively to ascertain how they are doing in their service onboard, and to discuss their career planning goals, professional development objectives, and any other P&C issues that may arise

• Collaborate with Staff Development and department heads to help Crew complete required or requested training programs and professional development objectives

• Ensure that all crew have appropriate housing on board or ashore.

• Handle housing issues that might occur and keeping the P&C Director up to date

• Ensure new Day Crew are registered properly and documents are up to date

For This Role, You Will Need

• Successful completion of Mercy Ships On Boarding program

• Four year collegiate degree + 2 years full-time, postgraduate employment experience, or equivalent combination of the two 

• Strong organisational, planning, and problem solving skills

• Highly detailed

• Ability to learn and work within custom systems and applications

• Professional HR systems experience strongly recommended

• Ability to speak, read, write, and understand English effectively

Full job description available upon request.